Enterprise Knowledge Across Systems
Enterprise sources include wikis, tickets, CRM, HR policies, and structured databases, each with different identity and freshness semantics. Normalize metadata while preserving original ACL mappings. Use query routing or federated search where appropriate. Avoid copying sensitive data into a shared unrestricted index; use stronger isolation where required.
Implementation example
Question -> approved source routing -> source-specific ACL
-> normalized results + provenance -> merge/rerank -> answer💡 Unified search must preserve source-specific permissions.
Key Takeaways
- Inspect the relevant pipeline stage instead of guessing.
- Preserve source provenance, versions, and access scope.
- Measure quality on representative queries.
Knowledge Check
What is the risk of one unrestricted enterprise index?